Name a person in charge
A point to validate before moving to the next step.
GUIDE · RESERVATIONS
Quebec Law 25 and reservations: what restaurants should know.
Every booking contains personal information. In Quebec, Law 25 governs how it’s collected and kept, including for small restaurants.
01Name a person in charge
02Have a privacy policy
03Collect only what you need
04Choose serious vendors
KEY POINTS
The process, step by step.
Have a privacy policy
A point to validate before moving to the next step.
Collect only what you need
A point to validate before moving to the next step.
Choose serious vendors
A point to validate before moving to the next step.
Keep an incident register
A point to validate before moving to the next step.
Try it on your own service.30-day free trial · $60 CAD/month after, no per-cover fees.
01
Name a person in charge
By default, the person with the highest authority in the business is responsible for protecting personal information.
02
Have a privacy policy
Explain simply what data you collect, why and how long you keep it.
03
Collect only what you need
Name, email, phone and party size are enough for a booking.
04
Choose serious vendors
Your booking system should protect data and let you delete it.
05
Keep an incident register
If a privacy incident occurs, the law requires a register and, depending on severity, notifications.
Try it on your own service.30-day free trial · $60 CAD/month after, no per-cover fees.
QUESTIONS
Frequently asked questions.
Where is the official information?
On the website of Quebec’s Commission d’accès à l’information (CAI).
Does Gère ton resto help with this?
Yes: the Reservations module ($60 CAD/month, no commissions) applies most of these tips automatically. 30-day free trial.
Is this legal or accounting advice?
No. It gives practical guidance; for a specific situation, consult a professional.
KEEP EXPLORING
Related pages.
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